Terms of use

By choosing to become a member of www.carpetsmart.com.np and/or trade through Carpetsmart, you acknowledge, understand and agree to the following Terms and Conditions.

  1. Carpetsmart may update and/or amend the Terms of Use in the future for any or no reason by posting revisions here. We may not send you a separate notification about the modification in the ‘Terms of Use’ through e-mails or any other means. You must visit this page and read the Terms of Use from time to time. If you are using www.carpetsmart.com.np for selling, buying, publishing or viewing, it will be deemed that you have read and accepted all the rules, terms and conditions of Carpetsmart listed here in this document.
  2. By submitting your artwork, rendering and/or carpet photos for posting into the www.carpetsmart.com.np website, you agree to be bound by all of the rules, regulations, terms, conditions and notices contained or referenced in this document. If you do not or cannot agree to any or all of the terms and conditions, do not become a member of this website or trade through Carpetsmart.
  3. If you are a minor and under the full legal age, you are not authorized to submit any document or information to Carpetsmart for further posting into this website.
  4. If you are selling and/or buying a product and/or service on Carpetsmart on behalf of a legal entity, you shall be fully responsible to obtain all necessary permissions to submit or retrieve any information on the site and you agree to be accountable for those information.
  5. You comprehend and approve of Carpetsmart being a platform that facilitates trading of carpets between users of the site. All transactions including (but not limited to) buying and selling of carpets and carpet designs must be transacted through Carpetsmart.
  6. Carpetsmart does not own any of the products published in this website. These products (carpets, carpet photos, design renderings etc.) are properties of third parties. These parties (including You) are not related to Carpetsmart or its affiliates. You agree not to hold Carpetsmart responsible for information submitted by these parties or for their act in any circumstances.
  7. You also understand that Carpetsmart is only charging a commission on the transaction of any goods / services listed in the Site. You will never be in direct communication with the third party, unless authorized by Carpetsmart.
  8. Under no circumstance you are allowed to contact the third party and have a direct sale transaction without the prior approval of Carpetsmart.
  9. Carpetsmart cannot be held responsible for any damages or lost merchandise during shipping.
  10. The factory will be fully responsible for any manufacturing defect in the product. Any claims arising out of, relating to (but not limited to) the quality, material, design, color and extended production time of the carpet will be settled expeditiously by the factory.
  11. Products and processes will respect the environment.
  12. Carpetsmart will charge a nominal fee for the support it provides to the factory for marketing its products and helping them generate a sale. Please inquire at info@carpetsmart.com.np to learn about the prevailing service charges.
  13. Any claims relating to defects and production delays must be made within 2 weeks of delivery of the product.
  14. Claims made after the 2 weeks of delivery will not be accepted.
  15. Carpetsmart will charge a nominal fee for rendering requests. Please inquire at info@carpetsmart.com.np to learn about the prevailing charges for renderings.
  16. The payment for all rendering requests must be made prior to the commencement of the rendering work.
  17. When an order is placed based on a rendering created by Carpetsmart, for which the payment has already been made, the charges applied on the rendering will be waived off and considered an advance payment against the order.
  18. Under normal circumstances, design renderings can be finished within the following timframe.
    1. Simple custom design – 2 weekdays
    2. Busy custom design – 3-5 weekdays
    3. Over-busy custom design – 5-7 weekdays
    4. Simple modification to a published design – 2 weekdays
    5. Intricate modification to a published design – 3-7 weekdays
  19. Standard sample size is 18”x18”. The prices for all full size carpets are inclusive of a sample. However, if you wish to order a bigger size sample for an additional cost, you may write to us and specify your requirements.
  20. Carpetsmart does not guarantee a sale on the items that you have submitted for advertising on the www.carpetsmart.com.np website, however it will market and promote your products to generate a sale.
  21. Any content that you submit to Carpetsmart, including but not limited to photos, renderings, advertisement or personal information (collectively, “Your Content”) during the registration process or through any other features of the site, you affirm and warrant that
    1. your products/services are legally compliant and you lawfully own and have rights including the copyright to Your Content
    2. none of the information, including texts, pictures, CAD renderings or otherwise in Your Content are unlawful, defamatory, libelous, obscene or pornographic, promotes racism or hatred based on age, gender, race, religion, caste or class
    3. publishing and use of Your Content will not violate any legal rights, privacy, intellectual property, etc. of any third party
    4. you are solely responsible and accountable for Your Content
  22. Furthermore, you agree not to submit any information
    1. that is illegal, counterfeit and/or stolen
    2. for which, you don’t have the authority for and/or are not the lawful owner
    3. that contains virus, spam, pyramid schemes or any similar forms
    4. relating to the goods and/or services that is prohibited by the laws and regulations of the Govt. of Nepal or the country where your business is based
    5. not permitted by the Carpetsmart rules
  23. You hereby grant Carpetsmart a worldwide, perpetual, irrevocable, non- exclusive, transferable, sub-licensable right and license to use, license, distribute, copy, reproduce, transmit, translate, publicly display, publicly perform, publish and prepare derivative works of Your Content in connection with the Site as well as on any of affiliates or partners websites, publications and mobile platform in any formats and through any media channels. We need these rights with respect to Your Content in order to host and display content.
  24. Carpetsmart may inspect the contents that you have submitted for posting into this Site and may choose to not publish them or publish only in part for any or no reason without your permission.
  25. In the event your content violates any provision of these Terms, we shall have the right to terminate and/or suspend your membership of the Site and decline to provide you or any person acting on your behalf, access to the Site.
  26. If you notice any posting that is offensive, unlawful and/or violates our terms and rules, you agree to inform us about such listings.
  27. We reserve the right to terminate the membership of any such person/entity whose contents or information is offensive and/or unlawful and take further necessary technical or legal action(s) to prevent the misuse of the Site.
  28. The contents in this Site include
    1. Your Content,
    2. Carpetsmart’s information,
    3. and information from other users.
  29. You acknowledge that all contents and materials listed in the Site are owned by the respective owners. You agree not to duplicate, reproduce, alter, sell, rent or distribute any content (other than Your Content) in full or in part that is not owned by you. Such content is protected by the Government of Nepal Copyright Laws.
  30. You may access, download, print or view individual pages of the site for facilitating a sale through Carpetsmart, however you are not authorized to delete, change or modify any of the Contents (except for Your Content), including any copyright or trademark notices.
  31. Much of the information related to the products published in the Site is provided by the respective users and may include errors or inaccuracies. Any rectification to the Contents that Carpetsmart may make before and after publishing will be done only after the consent of the actual owner of the Content. All rectified Contents published after your approval will be deemed as “Your Content”.
  32. Carpetsmart does not guarantee the accuracy and disclaim liability for such inaccuracies related to product information. The information provided is intended as only general guidelines and you shall make effort to verify this information.
  33. It is your responsibility to protect and secure your password of the Carpetsmart account. You must take measures to restrict the unauthorized use and access of your account. You are accountable for all activities that occur under your Carpetsmart account. In case you learn about unauthorized use of your account, you shall notify Carpetsmart to block the account immediately.
  34. As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by the Government of Nepal or the Government of the country where your business is based.
  35. The information about the products provided in the website are information received from third parties or sourced through the materials submitted by these parties. These parties are not employees of Carpetsmart. Therefore, Carpesmart is not liable for the errors, representation, breaches, acts, or carelessness of any such party for any personal injuries, damages, death or expenses resulting therefrom.
  36. Carpetsmart is not responsible for any misuse or illegal activity arising from the contents published in the Site as most of the information are submitted by or are sourced from the information and materials submitted by individuals or companies who are not employees of Carpetsmart.
  37. You agree that Carpetsmart is not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of a transaction carried out bypassing the Carpetsmart channels and system.
  38. You agree to indemnify and hold Carpetsmart, its officers, subsidiaries, affiliates, successors, directors, and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of content submitted by any individual or entity’s use of the service, violation of the terms of use, breach of any rights of another.
  39. Our Site may contain hyperlinks to websites operated by parties other than Carpetsmart or its affiliates. Such hyperlinks are provided for your reference purpose only. We do not own or control such websites and we are not responsible for their contents or your use of them.
  40. It is your responsibility to take all appropriate precautionary measures to guard against viruses or other destructive elements that may encounter on these third party sites. Carpetsmart makes no warranty or representation regarding, and do not endorse any linked website or the information appearing thereon or any of the products or services described thereon.